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Shipping and Delivery

What are the couriers used by rlc for the shipment of goods?

RLC uses only the following couriers for its shipments: GLS, Mail Boxes Etc (MBE), Fedex and TNT (the latter only for the Italian territory). All shipments, unless expressly requested by the customer (to be reported in the order notes and fully paid by the buyer) are NOT insured, but it is also possible to accept the package "with reserve" at the time of delivery if the the packaging is visibly damaged.

Method of packing.

RLC undertakes to carefully pack and protect the items purchased by our customers but does not assume responsibility for damage caused by third parties (neglect by couriers, natural disasters, etc.).

Goods considered dangerous.

Goods considered dangerous, such as lubricants and / or batteries, can be shipped, exclusively by GLS courier by land, and only to countries belonging to the European Community.

How can I get an estimate of the shipping costs?

Once you have registered on the website www.riminilambrettacentre.com and logged in with your credentials, simply add the items to the virtual cart. Before completing the order, it will be possible to select the payment method (Paypal, bank transfer, cash on delivery, credit card) and the preferred courier and then view the timing and shipping costs live.

Bulky shipments.

Shipments considered bulky, such as complete or partially assembled motors, may require a surcharge to be paid by the buyer compared to the price displayed at the time of purchase.

Where do we ship?

RLC ships all over the world. Some non-EU countries (such as Argentina and Brazil) have very high taxes and customs duties, which will always be borne by the buyer. For any questions and / or additional information, please contact us by email at: info@riminilambrettacentre.com

How long does it take to prepare my order?

We try to fulfill all orders within 2/3 working days, based on the availability of items in stock. If an item is temporarily unavailable, it will be ordered from its supplier. It is possible to request total or partial shipment of the order. If the estimated waiting time to receive the missing part is deemed excessive, it will be possible to delete the item and receive the relative refund.

How long does it take to receive the order?

For orders covering the entire Italian territory (remote areas and islands included), the shipment takes 24/48 hours to be delivered once delivered to the courier. Orders received on Friday will be processed the following Monday. Any delays may be caused by national or local holidays. Most European shipments are delivered in 3/5 working days. Additional costs apply for express services (selectable at the time of purchase).

Additional costs caused by incorrect, partial and / or omitted contact details.

The customer is responsible for all possible additional expenses (stocks, shipments returned to the sender, etc.) caused by incomplete and / or incorrect personal data or addresses. The same conditions are also applied in the case of promotions in which Rimini Lambretta Center offers free shipping. For this reason, we invite our kind customers to always provide personal data, shipping addresses, telephone numbers and email addresses currently in use.

Tracking number.

Included in the cost of shipping is a tracking number service that will allow you to follow the path of your order from the moment it is taken over by the chosen courier. You will be sent an email directly by the courier, so we recommend that you indicate an email address currently in use.