Site Guide & Help ! We’ve had a few enquiries regarding how to go about ordering parts, accessories or scooters shown on the site, so we’ve added this page to give potential customers a few guidelines and answers to the most frequently asked questions. If you have any other questions, other than those shown below, contact us!   Q : Are all the items on the site available ? A : As we now update the site every 24 / 48hrs., it can be more or less taken for granted that if a certain item is shown on the site, it’s available. The ONLY exception to this rule is if we are awaiting a deposit or confirmation from a customer who has expressed a desire to purchase an item. In this is the case, we will ‘hold’ an item for up to 48hrs. After this time, if the customer who has  made the initial enquiry has still not completed payment, we will contact you offering the item requested. Q : How do I go about ordering an accessory / part ? A : As most of the parts shown on this site are rare or hard to find, it’s more than likely that there is only one available at any one time. For this reason, it’s recommended that you contact us via one of the many points dotted around the site ( usually where it says ‘Enquiry Form’ ) or by sending an E mail directly to ; info@riminilambrettacentre.com , giving details of which item you are interested in. Nearly every item on the site has an ‘RLC Code’ number, so it’s usually enough to just quote this. We will then reply confirming the availability of the item ( or if the item is being ‘held’ – see previous Question ) and giving payment details. Q : How do I pay for an item ? A : Once we have confirmed that an item is available, we will calculate the total including the postage costs ( see following Question ). We will E mail you with the total cost and you can either pay on line ( securely ) by ‘Paypal’ or by Bank transfer. ‘Paypal’ is by far the easiest method and is instant allowing us to despatch goods immediately, whereas Bank Transfers can take up to a week in some cases to complete. Payments by ‘Paypal’ are subject to their 4% charge on the total bill cost although even taking this into account, it still works out cheaper than a Bank Transfer. UK based customers can pay directly into a Bank account we have in the UK at no extra cost. Q : How much does postage cost ? A : This obviously depends on the size & weight of an item and where it has to be sent to. European orders under 2 kg are sent normal registered post ( these can also be insured upon request ) with an average cost being approx. GBP £ 10. Orders over 2kg are normally sent using the Italian ‘Quick Pack’ or ‘EMS’ services with the minimum cost being approx. GBP £ 20 – 25 . Obviously, the heavier the parcel, the more it’ll cost to send. Upon request, various courier services are also available. For scooter spedition costs, see the Q&A at the top of their page Q : How long does it take for goods to be sent off? A : We normally send all items within 24hrs. of payment confirmation. Batches of scooters that have been sold are normally sent off twice a week. Q : How long does it take for goods to arrive ? A : Parcels sent by registered post can take between 7 – 14 days. Parcels sent by ‘Quick Pack’ or ‘EMS’ normally take between 3 – 7 days to arrive depending on location. For delivery times for whole scooters, see the Q& A at the top of their page. Q : Which currency is used to pay for the items ? A : The base price for EVERY item on the site is in British Sterling ( GBP £ ). Normally an item will have it’s price listed in all of the following currency’s ; GBP £ , USD $ and Euro’s. The prices in USD $ and Euro’s are guidelines only. All invoices / billing will be in GBP £ Sterling, unless by prior arrangement. Rimini Lambretta Centre, Via Gessi 14, 47030, Borghi (FC), Italy. Tel: 0039 0541 947492 Fax: 0039 0541 947332 E-mail: info@riminilambrettacentre.com